Refund policy
Here’s a clean, professional Return & Refund Policy you can use for your store:
Return & Refund Policy
At Ziyra.in, we strive to ensure you are completely satisfied with your purchase. If you are not fully happy, we’re here to help.
1. Return Eligibility
To be eligible for a return:
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The item must be unused, unworn, and in its original condition
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The item must be returned with original packaging and tags intact
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Proof of purchase (order confirmation or receipt) is required
2. Return Timeframe
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Returns must be requested within [3 DAYS] of receiving your order
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Any requests made after this period may not be accepted
3. Refund Process & Timing
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund
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If approved, your refund will be processed within [15 REFUND PROCESSING TIME]
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The amount will be credited to your original payment method
4. Exchange Policy
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We offer exchanges for size or defective products (subject to availability)
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Exchange requests must be made within [3 DAYS] of delivery
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If the requested size/product is unavailable, a refund will be issued instead
5. Damaged or Defective Products
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If you receive a damaged, defective, or incorrect item, please contact us within [3 DAYS] with:
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Clear photos of the product
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Order details
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We will arrange a replacement or full refund at no additional cost
6. Non-Returnable Items
The following items are not eligible for return:
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Custom-printed or personalized T-shirts
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Items purchased on clearance or final sale
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Products that show signs of use, damage, or alteration
7. Return Shipping Costs
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Original shipping charges (if any) are non-refundable
8. Contact Us
For any return or refund queries, please contact our support team at:
[avyaya365@gmail.com]